Job Description

Veterinary Practice Manager

We are seeking a dynamic Practice Manager to join our hospital team!

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Department: General Practice Hospitals

Employment Type: Full Time

Location: Animal Health Center of Land O' Lakes

Address: 9555 Land O' Lakes Blvd, Land O'Lakes, Florida, 34638

Workplace type: Onsite

Reporting To: Stacy Corwin

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital's P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills Knowledge, & Expertise

• Minimum of 3 years' experience in a supervisory role
• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!

About Animal Health Center of Land O' Lakes

Animal Health Center of Land O' Lakes opened in 2008 to serve our rapidly expanding community. Our multi-doctor team is supported by a dedicated crew of highly trained, caring individuals who strive to deliver unparalleled patient care and create lasting client relationships. We are a full-service animal hospital that welcomes both emergency treatment cases and patients in need of routine medical, surgical, and dental care. Our staff has decades of experience treating serious conditions and offering routine pet wellness and preventative care.

Our Hiring Process

Stage 4: Hospital On-Site Visit Stage 5: Offer Stage 6: Hired Stage 1: Initial Screen Stage 2: Recruiting Virtual Interview Stage 3: Leadership Virtual Interview Stage 4: Hospital On-Site Visit Stage 5: Offer Stage 6: Hired Find out more

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