Job Description

Service Advisor | Base + Commission - Tonkin Wilsonville Nissan

Wilsonville, OR 97070

Overview

Salary Range $5,000.00 - $7,500.00 Base+Commission/month Position Type Full Time Category Service

Description

Accelerate Your Career at Tonkin Wilsonville Nissan: Join the I-5 Service Leaders!

Are you an experienced Service Advisor who thrives in a high-volume, fast-paced environment? Tonkin Wilsonville Nissan is growing rapidly, and our service drive is buzzing! Located conveniently off I-5, we aren't just looking for someone to "write tickets"we're looking for a professional communicator who can bridge the gap between our master technicians and our loyal clients.

If you have a rock-solid work ethic and the expertise to handle a busy shop, we have the volume and the support to help you reach your highest earning potential.

Why Work for the Tonkin Family of Dealerships?

Joining Tonkin Wilsonville Nissan means becoming part of one of the most respected automotive legacies in the Pacific Northwest. We believe that a happy team leads to happy guests.

• Legacy & Stability: With decades of success in the Portland area, we offer a secure professional home where you aren't just a numberyou're family

• Investment in You: We don't just fill jobs; we build careers. From specialized training to clear paths for advancement, we want to see you grow within the group

• A Culture of Excellence: We provide a clean, modern work environment equipped with the latest technology to ensure you and your technicians can perform at the highest level

• Community Driven: We are proud to support local schools, charities, and events, making sure our success is shared with the community we serve

Job Responsibilities

As our Service Advisor, you are the face of the dealership. Your mission is to turn every repair into a seamless, high-quality experience.

• Expert Communication: Act as the vital link between our clients and the shop, translating technical needs into clear options

• Drive Production: Maximize our technicians' time to meet and exceed sales forecasts

• Consultative Selling: Prioritize required services and provide professional recommendations that keep our guests safe on the road

• Keep the Peace: Proactively update customers on completion times, expenses, and any changes to ensure zero surprises

• Deliver the "Wow": Ensure every guest walks away with a positive, memorable dealership experience

Benefits & Compensation

In addition to competitive pay, our benefits are designed to support you and your family

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

Service Advisor Qualifications

• Experience: 2+ years of prior service writing experience (CDK experience is a major plus!)

• Availability: A TuesdaySaturday schedule (Saturdays are a must)

• Skills: Strong attention to detail and a desire to win in a team environment

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

Ready to Join a Winning Team?

If you're ready to trade "just a job" for a career with a trajectory, we want to meet you.

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